Compliance, Legal & Corporate Governance
All Documents
Privacy Policy
AML-FT Policy
Business Continuity Policy
Customer Identification, Qualification and Classification (KYC) Manual
KYE KYP and KYS Manual
Suspicious Operations and Situations Monitoring Manual
Liquidity policy of electronic currencies
Liquidity Contingency and Mitigation Policy
Code of Conduct
Compliance Policy
Internal Risk Assessment Report
Cybersecurity Policy
Money Laundering Prevention and Combating Terrorism Financing Policy
Prohibited Activities and Sectors

Prohibited Activities and Sectors

As part of our commitment to ensuring compliance with our regulatory obligations and taking into account the risks involved in our services, FacilitaPay has decided to place limitations and restrictions on specific commercial activities and sectors in which it and/or its Clients can operate. Any requests from Clients involved in the sectors or activities listed below will be automatically rejected. FacilitaPay cannot engage in business relationships with Clients that fall into the following situations:

• Adoption agencies;
• Alcohol, tobacco, nicotine, or related products;
• Asbestos;
• Biological material of human origin (i.e., hormones, human hair, etc.);
• Products or services for body part enhancement;
• Cash, paper currency, or any other bearer securities;
• Controlled substances and/or other products that pose a risk to consumer safety;
• Corrosive and explosive materials, compressed gases and aerosols, flammable liquids, oxidizing materials, flammable solids;
• Debt collection;
• Drugs or any type of illegal substance, including products that simulate the effects of any illegal drug; as well as any substances for drug manufacturing and any equipment used to produce, compose, convert, process, prepare, conceal, and consume illicit drugs;
• Live animals;
• Medical practices;
• Military weapons and ammunition, simulacra, and controlled equipment (archery, sports weapons, hunting equipment, weapon replicas, etc.);
• Multi-level marketing companies, pyramid schemes, Ponzi schemes, or any program that promises profit or cashback with any timeframe;
• Pawn shops;
• Poisons: liquid, solid, or gaseous;
• Political parties (i.e., campaign financing, donations, and subscriptions for politicians, political causes);
• Precious metals, jewelry, or any other product manufactured from these materials - Purchase or exchange;
• Products prohibited by the local Public Health Agency, Health Authority, or equivalent (i.e., Anvisa, Cofepris, ISPCH, etc.);
• Products related to pedophilia, child pornography, nudity of minors, as well as items that involve in any way the illegal participation of minors;
• Products that infringe trademarks, patents, copyrights, and other intellectual property rights (i.e., counterfeit products);
• Prostitution agencies;
• Radioactive material;
• Religious institutions (donations or charities);
• Scheduling appointments for public services;
• State-owned companies;
• Stolen products, products taken in any form, smuggled, counterfeit, adulterated, or replicated;
• Any other product, service, or activity in jurisdictions where it is considered illegal.
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