The purpose of this Manual is to establish procedures aimed at identifying, qualifying, and classifying FacilitaPay Customers.

The procedures outlined in this Manual must be observed both when initiating new Customer relationships and when maintaining existing relationships, with the aim of updating information and documents already collected by FacilitaPay.

This Manual has been prepared in accordance with FacilitaPay's AML Policy, as well as in compliance with the legislation and regulations applicable to FacilitaPay, notably in accordance with Circular No. 3,978/20.

This Manual is applicable to all FacilitaPay Employees and Customers, as appropriate, but must be executed by the following areas: (i) Registration; (ii) Commercial and New Business; and (iii) Compliance; as applicable.