Compliance, Legal & Corporate Governance
Todos los documentos
Política de privacidad
PLD-FT Policy
Política de continuidad de las empresas
Manual de identificación, calificación y clasificación de clientes (KYC)
Manual de KYE KYP y KYS
Manual de monitoreo de operaciones y situaciones sospechosas
Política de liquidez de las monedas electrónicas
Política de Contingencia y Mitigación de Liquidez
Código de conducción
Política de cumplimiento
Informe de evaluación interna de riesgos
Política de Ciberseguridad
Política de Prevenção à Lavagem de Dinheiro e Combate ao Financiamento do Terrorismo
Actividades y sectores prohibidos

Prohibited Activities and Sectors

As part of our commitment to ensuring compliance with our regulatory obligations and taking into account the risks involved in our services, FacilitaPay has decided to place limitations and restrictions on specific commercial activities and sectors in which it and/or its Clients can operate. Any requests from Clients involved in the sectors or activities listed below will be automatically rejected. FacilitaPay cannot engage in business relationships with Clients that fall into the following situations:

• Adoption agencies;
• Alcohol, tobacco, nicotine, or related products;
• Asbestos;
• Biological material of human origin (i.e., hormones, human hair, etc.);
• Products or services for body part enhancement;
• Cash, paper currency, or any other bearer securities;
• Controlled substances and/or other products that pose a risk to consumer safety;
• Corrosive and explosive materials, compressed gases and aerosols, flammable liquids, oxidizing materials, flammable solids;
• Debt collection;
• Drugs or any type of illegal substance, including products that simulate the effects of any illegal drug; as well as any substances for drug manufacturing and any equipment used to produce, compose, convert, process, prepare, conceal, and consume illicit drugs;
• Live animals;
• Medical practices;
• Military weapons and ammunition, simulacra, and controlled equipment (archery, sports weapons, hunting equipment, weapon replicas, etc.);
• Multi-level marketing companies, pyramid schemes, Ponzi schemes, or any program that promises profit or cashback with any timeframe;
• Pawn shops;
• Poisons: liquid, solid, or gaseous;
• Political parties (i.e., campaign financing, donations, and subscriptions for politicians, political causes);
• Precious metals, jewelry, or any other product manufactured from these materials - Purchase or exchange;
• Products prohibited by the local Public Health Agency, Health Authority, or equivalent (i.e., Anvisa, Cofepris, ISPCH, etc.);
• Products related to pedophilia, child pornography, nudity of minors, as well as items that involve in any way the illegal participation of minors;
• Products that infringe trademarks, patents, copyrights, and other intellectual property rights (i.e., counterfeit products);
• Prostitution agencies;
• Radioactive material;
• Religious institutions (donations or charities);
• Scheduling appointments for public services;
• State-owned companies;
• Stolen products, products taken in any form, smuggled, counterfeit, adulterated, or replicated;
• Any other product, service, or activity in jurisdictions where it is considered illegal.
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